싱가포르 Artyzen Singapore 호텔 서울 오픈데이 (7월 14일)

Company’s website

https://www.artyzen.com/en/hotels/artyzen-singapore/

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

채용포지션 (2 가지)

Guest Service Host & F&B Host

salary package & working hour

• Monthly Basic salary: $2400

• meal provided (식사 제공)

• 44 hours, after 44 hours 1.5 OT

* need to be able to work shift, there will 3 shifts include night shift * those schedule for night shift, will have night shift allowance

직무소개

1) Guest Service Host

• Efficiently perform all duties in the Guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary.

• Ensure guests are provided with personal, attentive and caring service

• Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards.

• Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.

• Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.

• Answer inquiries from guests regarding restaurants, transportation, and entertainment in the local area.

• Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience.

• Ensure all guests experience a fresh and modern check-in/check-out procedure.

• Assist with luggage and door upon guest request

• Perform curbside/in-room check in for special guests on mobile devices.

• Anticipate guest needs and offer related services and suggestions accordingly.

• Find opportunities to surprise and delight guests to create memorable moments.

• Be able to build small talks with guests during every interaction to engage with guests.

• Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager, and be responsible for telephone inquiries and information services for the hotel.

• Be entirely flexible and adapt to rotate within the different positions of the Guest Services or any other Department of the hotel as needed.

• Optimize revenue through timely and accurate bookings.

• Complete other tasks that assigned by Management.

​ 2) FNB Host

• Assist with the set-up of the restaurant, ensuring that all areas are clean, tidy, and well-presented.

• Greet guests as they arrive and show them to their table.

• Provide menus and make recommendations to guests based on their preferences.

• Take orders and ensure that they are accurately recorded and transmitted to the kitchen.

• Serve food and drinks to guests in a timely and professional manner.

• Check on guests regularly to ensure they are satisfied with their meals and to address any concerns they may have.

• Handle any guest complaints or issues with a positive attitude and find a quick resolution.

• Ensure that all guests are properly billed and that payments are processed accurately.

• Assist with cleaning and maintaining the restaurant during and after service

• Maintain accurate records of inventory, orders, and sales on each shift

• Ensure the restaurant is well presented at all times

지원자격

• Must speak Good English

• Chinese speaking and Japanese speaking will be advantage

• Presentable and Professional

• 우대사항 : 관련 경력 1년 이상 / 관련전공 졸업자 및 인턴 경험 우대

지원하실 곳

제출서류 : 영문이력서 (사진첨부) ​ 이메일 : bestcareerhr@naver.com ​ 전형절차 : 서류 접수 - 1차 영어 프리인터뷰 - 7월 14일 서울 현지면접 진행 ​

많은 인원을 채용할 예정이니, 지원해주시면 다음 절차 도와드릴게요 :) ​