Company’s website
Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.
채용포지션 (2 가지)
Guest Service Host & F&B Host
salary package & working hour
Monthly Basic salary: $2400
meal provided (식사 제공)
44 hours, after 44 hours 1.5 OT
* need to be able to work shift, there will 3 shifts include night shift * those schedule for night shift, will have night shift allowance
직무소개
1) Guest Service Host
Efficiently perform all duties in the Guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary.
Ensure guests are provided with personal, attentive and caring service
Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards.
Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.
Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.
Answer inquiries from guests regarding restaurants, transportation, and entertainment in the local area.
Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience.
Ensure all guests experience a fresh and modern check-in/check-out procedure.
Assist with luggage and door upon guest request
Perform curbside/in-room check in for special guests on mobile devices.
Anticipate guest needs and offer related services and suggestions accordingly.
Find opportunities to surprise and delight guests to create memorable moments.
Be able to build small talks with guests during every interaction to engage with guests.
Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager, and be responsible for telephone inquiries and information services for the hotel.
Be entirely flexible and adapt to rotate within the different positions of the Guest Services or any other Department of the hotel as needed.
Optimize revenue through timely and accurate bookings.
Complete other tasks that assigned by Management.
2) FNB Host
Assist with the set-up of the restaurant, ensuring that all areas are clean, tidy, and well-presented.
Greet guests as they arrive and show them to their table.
Provide menus and make recommendations to guests based on their preferences.
Take orders and ensure that they are accurately recorded and transmitted to the kitchen.
Serve food and drinks to guests in a timely and professional manner.
Check on guests regularly to ensure they are satisfied with their meals and to address any concerns they may have.
Handle any guest complaints or issues with a positive attitude and find a quick resolution.
Ensure that all guests are properly billed and that payments are processed accurately.
Assist with cleaning and maintaining the restaurant during and after service
Maintain accurate records of inventory, orders, and sales on each shift
Ensure the restaurant is well presented at all times
지원자격
Must speak Good English
Chinese speaking and Japanese speaking will be advantage
Presentable and Professional
우대사항 : 관련 경력 1년 이상 / 관련전공 졸업자 및 인턴 경험 우대
지원하실 곳
제출서류 : 영문이력서 (사진첨부) 이메일 : bestcareerhr@naver.com 전형절차 : 서류 접수 - 1차 영어 프리인터뷰 - 7월 14일 서울 현지면접 진행
많은 인원을 채용할 예정이니, 지원해주시면 다음 절차 도와드릴게요 :)
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